Terms & conditions
The proposed agreement for using VasKem and commissioning our services.
Read the draft →Trust & legal
Clear expectations. In one place.
Understand the product, your choices and the proposed terms for working with VasKem.
Privacy notice
What information VasKem handles, why it is needed and how to raise a privacy request.
Read the draft →Cookies & website choices
Essential cookies keep the service working. Optional analytics is your choice.
Read the draft →Acceptable use
Use the platform lawfully, respect other people’s data, and protect shared resources.
Read the draft →Ask VasKem AI notice
What the assistant does, what it processes and where human judgement stays essential.
Read the draft →Cancellation & refunds
How to end a service, request a refund and arrange your data export.
Read the draft →Support & service policy
A clear route for product questions, service problems and complaints.
Read the draft →Data-processing schedule
A customer-contract draft for personal information handled on your organisation’s instructions.
Read the draft →PAIA manual — review draft
The structure for access-to-information requests; required officer and address details are not yet complete.
Read the draft →Company information
VasKem (Pty) Ltd
Registration 2026/371208/07
South Africa
+27 81 438 8821
Practical safeguards
Read about the application's account access, company separation and AI boundaries.
Security overview →No residential address is included in this preview. Required business/service-address and electronic-contact disclosures remain outstanding legal-review items.