Common questions

A little clarity, before you start.

The essentials about the platform and working with VasKem.

What does VasKem do?

We build business software. VasKem brings inventory, sales, CRM, logistics, reporting and built-in AI into one workspace. We also develop custom applications, automation and integrations.

What is Ask VasKem?

It is the AI assistant inside the platform. Ask about permitted business records or approved company knowledge and get a focused answer with source links. See illustrative examples.

Can the AI change records or send messages?

No. Ask VasKem is read-only. Your team reviews its answers and takes action in the normal workflow. It is not a substitute for professional advice or checking the records.

Is AI available to every account?

VasKem enables AI per company after setup and authorisation. Daily usage limits and your role permissions apply. AI access and any usage charges are confirmed in your quote.

Where are your policies?

Visit the Trust & legal centre for terms, privacy, cookies, acceptable use, AI information and cancellation/support policies.

Can I see the product before signing up?

Yes. Explore our sample workspace without signing in. It uses illustrative data. Contact us for a demonstration of the full system.

How much does it cost?

We quote around your users, locations, modules and support needs. Custom projects are scoped separately. See how pricing works.

Can it handle multiple warehouses?

VasKem WMS includes warehouse and bin management, stock balances and stock movements. We’ll discuss your locations and workflows during setup.

Can you connect it to our existing tools?

We scope integrations around the systems you use and the APIs they provide. Tell us which tools need to connect, and we’ll review what is possible.

How do we get started?

Contact our team with a short overview of your operation. We’ll discuss fit, demonstration or trial access, scope and next steps.

Where can existing users get help?

Start with the user guide, or contact us with the page and issue you’re experiencing. Never share your password.