Adding a second warehouse should be a moment of celebration. Too often it's the start of operational chaos: stock that's "in the other branch", duplicated SKUs, and customers being told to wait while staff phone around to find inventory. These seven practices will keep you sane.
1. One source of truth, always
Every warehouse must read and write to the same live database. If your branches are syncing nightly via spreadsheet exports, you've already lost.
2. Transfer orders, not phone calls
Movement between warehouses goes through a formal inventory transfer with dispatch and receipt steps — never an informal "I'll bring it next time".
3. Set par levels per warehouse, not per SKU
The minimum stock for the same SKU is different at each branch. Your WMS must support per-location reorder thresholds.
4. Centralise dispatch decisions
When a customer orders, the system — not the staff — should pick which warehouse fulfils it, based on stock, distance and cost.
5. Use bin locations, even in small warehouses
"It's on shelf B-3-12" beats "it's somewhere over there" every single time. Bin locations halve picking time once volume picks up.
6. Audit logs across every site
If you can't see who moved what, when, between which two warehouses, you can't investigate variances. Insist on a central audit trail.
7. Pick a cloud WMS, not a per-site install
Per-warehouse on-premise installs are how you end up with seven different versions of "the truth". Cloud platforms like VasKem were built multi-site from day one.